# loggit Support

**Version:** 2026-08-08.1  
**Effective date:** August 8, 2026

Support email: support@loggit.life  
Telephone: 833-224-2022

## Account and sign-in help

For sign-in, account, profile, sharing, QR, Smart Add, voice, barcode, subscription display, or product questions, email support@loggit.life with:

- a clear description of the issue;
- the steps that led to it;
- your app version and build;
- your iOS version; and
- screenshots when appropriate.

Do not send passwords, authentication tokens, Apple authorization codes, private keys, complete payment-card information, or unnecessary sensitive content.

## Delete your account

loggit supports self-service account deletion:

1. Open Profile.
2. Open Account Safety.
3. Choose Delete Account.
4. Review the warning and complete the confirmation flow.

The deletion process is designed to remove your account, user-owned production database records, stored files, sharing relationships, and authentication account.

For Sign in with Apple accounts, loggit attempts to verify and revoke the associated Apple authorization before destructive deletion begins. If Apple verification or revocation cannot be completed, the app should tell you that nothing destructive has occurred and allow you to retry.

If deletion begins but a later storage, database, or authentication step fails, the app may tell you that some information has already been removed and ask you to retry to complete deletion.

Deleting your account does not cancel an Apple subscription.

A minimal legal-acceptance record may be retained for seven years after account deletion to establish, exercise, or defend legal claims, as described in the Privacy Policy. It does not retain your inventory, photos, notes, receipts, Apple tokens, authorization codes, payment-card information, or plaintext email address.

## Subscriptions and billing

Purchases are processed by Apple. Use the in-app Manage Subscription and Restore Purchases controls, or your Apple account or App Store subscription settings, to manage billing.

Apple controls payment authorization, renewal, cancellation, refunds, and payment methods. loggit does not receive or store your complete payment-card number.

Deleting your loggit account does not cancel a subscription.

## Privacy requests

Privacy Policy: https://loggit.life/privacy

Privacy Choices: https://loggit.life/privacy-choices

For access, correction, deletion, export, restriction, objection, or appeal requests that cannot be completed directly in the app, email privacy@loggit.life.

We may need to verify your identity before completing a request.

## Legal and arbitration notices

Terms of Service: https://loggit.life/terms

Formal legal notices and arbitration opt-outs may be sent to legal@loggit.life.

A Notice of Dispute should use the subject "Notice of Dispute." An arbitration opt-out should use the subject "Arbitration Opt-Out" and must be submitted within the period stated in the Terms.

## Security reports

Send suspected security or privacy issues to privacy@loggit.life with "Security Report" in the subject line.

Include only the minimum information needed to understand or reproduce the issue. Do not email credentials or secrets.

## Offline and service limitations

Previously loaded records may remain available for limited offline viewing.

Reliable saving, synchronization, sharing, subscriptions, AI-assisted features, voice processing, barcode or product lookup, and other network-dependent features require internet access. Offline-created or edited information may not be durably queued or synchronized.

Support can investigate issues but cannot guarantee recovery of information that was never successfully transmitted or stored.

## Contact

The Haze Corp LLC / loggit  
4044 Dean Martin Dr  
Las Vegas, NV 89103  
United States

Support: support@loggit.life  
Privacy: privacy@loggit.life  
Legal: legal@loggit.life  
Telephone: 833-224-2022  
Website: https://loggit.life